Terms & Conditions of Sale
Last Updated: 6 March 2025
These Terms & Conditions of Sale ("Terms") apply to all products and services provided by Knoxs Pty Ltd and its brand Verdecor (collectively referred to as "we", "us", or the "Company"). Any other agreements, orders, or additional terms proposed by the customer that conflict with these Terms shall be superseded by these Terms. By purchasing or using our products or services, you agree to accept and abide by all provisions set forth herein.
Section 1 – General Terms
1.1 These Terms apply to all goods and services supplied by the Company to the customer ("you").
1.2 You acknowledge and confirm that all purchased products or services will be used solely for commercial purposes, including but not limited to processing, manufacturing, assembly, resale, or repair.
Section 2 – Quotations and Pricing
2.1 All written quotations provided by the Company are valid for 30 days from the date of issue.
2.2 The Company reserves the right to adjust quotations or pricing before delivery due to increased supplier costs, exchange rate fluctuations, tax changes, or administrative errors. We will notify you in advance of such adjustments, and you may cancel your order within 7 days of receiving the notification if you disagree with the adjustments.
2.3 Unless otherwise stated, all prices exclude Australian Goods and Services Tax (GST).
2.4 All quotations and transactions are in Australian Dollars (AUD).
Section 3 – Payment Terms
3.1 Payment for all invoices is due within 30 days from the invoice date unless otherwise agreed in writing.
3.2 You shall not withhold or delay payments for any reason.
3.3 If we have reasonable doubt regarding your ability to make payments, we reserve the right to suspend or terminate product supply and may require advance payment.
3.4 You agree to cover all legal and reasonable costs incurred by the Company in recovering overdue payments.
3.5 Interest on overdue payments will be charged at 2% above the penalty interest rate prescribed by the Penalty Interest Rates Act 1983 (Victoria), calculated daily and compounded monthly from the due date until payment is received.
3.6 Credit accounts are provided at the sole discretion of the Company, and we reserve the right to adjust or withdraw any approved credit limit with written notification.
Section 4 – Delivery and Transfer of Risk
4.1 Deliveries will be made between 7:00 AM and 5:00 PM, Monday through Friday (excluding public holidays).
4.2 Risk in the goods passes to you immediately upon delivery to the agreed delivery location. You are responsible for safely receiving and unloading the goods.
4.3 If there is no one to accept the delivery at the agreed location, delivery shall be deemed completed upon arrival, and the risk will immediately transfer to you.
4.4 It is your responsibility to ensure suitable access and conditions at the delivery location. The Company shall not be liable for delays, losses, or additional costs incurred due to inaccessible or unsuitable delivery locations.
Section 5 – Order Processing
5.1 All orders will be processed within 1-3 business days after receipt. Orders submitted during weekends or public holidays will begin processing on the next business day.
5.2 Processing delays may occur during periods of high order volume. We will notify you via email if significant delays occur.
5.3 Shipping costs and estimated delivery times are for reference only. Actual delivery may be delayed due to logistics providers, administrative checks, traffic conditions, or adverse weather:
- Local deliveries: Typically 1-3 business days
- Interstate deliveries: Typically 3-10 business days
5.4 You are required to inspect all goods within 2 business days upon receipt. Any discrepancies or issues must be reported to us in writing within this period; otherwise, the goods will be deemed accepted without issue.
Section 6 – Claims and Dispute Resolution
6.1 Any quality, quantity, or other product issues must be reported to the Company in writing within 2 business days of delivery. If no report is received within this timeframe, the Company accepts no liability.
6.2 If a reported issue is verified, the Company may choose to repair or replace the affected goods at our discretion, without assuming liability for any additional compensation.
6.3 Invoice disputes must be submitted in writing within 7 days of invoice issuance.
6.4 Unless explicitly agreed in writing, the Company is not liable for any direct or indirect loss arising from product defects, including but not limited to loss of profit, downtime, or additional costs.
Section 7 – Retention of Title
7.1 Ownership of all goods remains with the Company until full payment is received.
7.2 You must store unpaid goods securely and separately identifiable, and you may not sell, transfer, modify, or otherwise use them without our prior written consent.
7.3 The Company may register a security interest under the Personal Property Securities Act 2009 (PPSA) in relation to unpaid goods. You agree to provide necessary information and cooperation to complete such registrations.
Section 8 – Force Majeure
8.1 The Company will not be held liable for delays or failure to fulfil orders due to circumstances beyond our control, including but not limited to natural disasters, strikes, pandemics, government restrictions, transportation delays, or other unforeseen events.
Section 9 – Intellectual Property
9.1 All content displayed on our website, including brand names, trademarks, product images, technical descriptions, promotional materials, and related intellectual property, remains the property of the Company. Unauthorized use, copying, or distribution is strictly prohibited without our written consent.
Section 10 – Indemnity
10.1 You agree to indemnify and hold harmless the Company from any losses, liabilities, claims, or costs (including reasonable legal expenses) arising from your breach of these Terms or misuse of products or services.
Section 11 – Severability
11.1 If any provision of these Terms is found invalid or unenforceable by a court or regulatory authority, the remaining provisions remain in full force and effect.
Section 12 – Termination of Agreement
12.1 Either party may terminate this agreement upon written notice. However, any obligations or liabilities incurred before termination remain valid, and payment obligations must be fulfilled by you.
Section 13 – Governing Law and Jurisdiction
13.1 These Terms and all disputes arising from or related to products or services provided by the Company are governed by the laws of the State of Victoria, Australia. All disputes will be subject to the exclusive jurisdiction of the courts in Victoria.
Section 14 – Entire Agreement and Amendments
14.1 These Terms constitute the entire agreement between you and the Company, superseding any prior oral or written communications or agreements.
14.2 The Company reserves the right to update or amend these Terms at any time. Updates will be posted on our website, and it is your responsibility to review these Terms periodically. Continued use of our products and services signifies acceptance of any updated Terms.
Section 15 – Definitions
- Goods: All products sold by the Company.
- Services: Any support, after-sales, or value-added services provided by the Company.
- GST: Australian Goods and Services Tax as defined by applicable Australian law.
Contact Information
If you have any questions regarding these Terms, please contact us at:
Verdecor(Knoxs Pty Ltd)
Address:
13-15 Endeavour Way, Braeside, VIC 3195, Australia
Email:
Last Updated: 6 March 2025